encounters of the cockamamian kindthe staff at Heeren HMV don't seem to know how to find their customers' orders. I enquired about the status of this particular DVD i ordered a few weeks back. Instead of asking me for my customer order number, they asked for the title of the DVD i ordered.  fine... so i said, "Mahler symphony No.5 by Chicago Symphony Orchestra" *type type type* *incessant background noise* "hello?" i said YES? ok la... not as loud as it looked, but i knew she had no idea from her tone. "erm, the staff that works here will be here at 3pm, would you like to leave your name and contact number?" i said, nicely, "hey its ok. i'll call back at 3pm then thank you!" she said bye... HELLO! i quote again: "the staff that works here will be here at 3pm"???!?! then who the hell are you? the bitch of eastwick?  heeren hmv claims to have a library of what, 400,000 titles. but they can't even find the status of a customer's order. how much for that huh... Savant at 11/12/2005 11:17:00 am ;
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